fairmont hotel whistler

This hotel in Canada was just ordered to repay $85k in tips it withheld from workers

A luxury hotel in Whistler has agreed to repay $85,000 in tips that it wrongfully withheld from workers.

In 2018, the Fairmont Chateau Whistler introduced a new "tipping structure" where banquet staff tips were used to subsidize the wages of managers, which is in violation of the Employment Standards Act.

Banquet staff initially took up their grievances with the Fairmont, but were ignored.

Staff then called the United Food and Commercial Workers union, who intervened on their behalf.

The incident sparked a conversation on Twitter, with several Canadians calling the Fairmont out for withholding tips.

One user even suggested that the police should have been involved.

The Fairmont Chateau Whistler will distribute $85,000 among roughly 60 employees.

Following the article's publication, Whistler Fairmont has reached out with a comment.

"We are concerned about the misinformation that has been reported around Fairmont Chateau Whistler’s compliance with changes in May 2019 to the BC Employment Standards Act," the Fairmont said.

"While there was a delay in implementing these administrative changes in our system, this had absolutely no impact on the amounts paid out to colleagues in the form of gratuities."

"While at no time were colleague gratuities impacted, the hotel voluntarily made a retroactive lump-sum payment to employees as a gesture of good faith to account for the period from which the legislative change was effective and the time when it became clear to the hotel that the language in the hotel’s banquet and events and tour contracts needed to be changed."

Lead photo by

Fairmont Whistler

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