nordstrom canada

Nordstrom is reopening stores in Canada and here's how they'll be different

Nordstrom will begin reopening its stores in Canada this week after shutting down operations for more than two months.

The luxury Seattle-based retailer operates six stores across Canada, including locations in Vancouver, Calgary, Ottawa and Toronto. It also operates six Nordstrom Rack locations, with a seventh opening in Langley, B.C. this fall.

Nordstrom will open its flagship location at CF Pacific Centre in Vancouver on Friday, May 22, with other locations in Canada following on a store-by-store basis.

But Nordstrom shoppers will notice a few key changes once stores reopen; the company is implementing a number of new health and safety protocols, including:

  • Health screenings for employees, including temperature checks
  • Providing face coverings for employees and customers
  • Limiting store occupancy
  • Adding plexiglass partitions at the checkout areas
  • Conducting thorough, regular cleaning and sanitation
  • Closing some fitting rooms to allow for social distancing
  • Keeping returned or tried-on merchandise off the floor for the recommended period of time
  • Suspending high-contact services (e.g. alterations, beauty makeovers, skincare, bra-fittings, dining-in services)

Shoppers that don't wish to shop in store can continue to use contactless curbside services and online shopping.

"The past several months has been unlike anything we've ever experienced, and we're working hard to evolve so we can continue to show up in a meaningful way," Nordstrom said in a statement.

"We want to continue to bring you the service and convenience you need, even if it may look a little different than it has in the past."

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