The new LRT system in Ottawa continues to be a total nightmare
Ottawa-area residents are not happy — they're furious, in fact — with the city's new LRT line, which debuted early last month as the biggest change in OC Transpo history.
One has to appreciate that they only thing consistent about the LRT is that it will breakdown at least once a day. #octranspo— IT Spook (@IT_Spook) November 8, 2019
"Maybe I am shouting into the wind... we must communicate with our customers if we want them to trust the service and therefore use the service," one transit goer said.
The fact that the public transit agency is planning another fare increase in January — the second since the establishment of the new line — is only adding fuel to the fire.
Poignant reminder to email your city councillor to vote to FREEZE FARES (not people waiting for buses!!) until this debacle called @oc_transpo is sorted out...— Ash C (@Ash_Crimino) November 8, 2019
Augmenting public transit with new lines is obviously a great thing for a city in theory, and a few snags in the introduction process are to be expected, but it seems that the nation's capital has a whole mess of complications to sort out before commuters can feel confident in (or at least, not completely enraged at) OC Transpo.
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