ikea delivery canada

IKEA Canada is flooded with complaints about long delivery times

If you ordered from IKEA more than a month ago and still haven't gotten your Malm dresser delivered to your door, you're one of many customers feeling like they've been left high and dry. 

People across Canada are reporting lengthy delays for receiving products from the Swedish furniture company, whose physical stores remain closed during the pandemic.

As such, IKEA is currently experiencing "very high delivery volumes", and as a result, delivery wait-times will be longer than usual — in some cases, more than a month. 

Customers who've purchased items from the company are taking to social media to complain about overdue deliveries and radio silence from customer reps. 

The company has yet to offer curbside pick-up, meaning those orders had a heft delivery fee attached to them as well. 

Calls don't seem to be going through to IKEA's support centre, and the status updates of orders seem to stalled at 'confirmed' or 'prepared'.

Now that folks are stuck at home, it seems an opportune time to update the house, however, IKEA might not be the route you want to take if you plan on redecorating before quarantine ends.

Lead photo by

@mastrminda


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