cerb apply phone

This is how to apply for CERB over the phone

Apply for CERB by phone as it's a relatively easy process; all it takes is four simple steps.

The Canada Emergency Response Benefit is a taxable benefit for Canadians that have lost their income as a result of the COVID-19 pandemic. It provides Canadians with $2,000 a month for up to four months.

You can also apply for the CERB online, if you'd prefer.

Check to see if you're eligible to receive the CERB.

To qualify for the CERB, you must be at least 15 years of age and residing in Canada. You must also not be working because of COVID-19.

Your income in the past 12 months must amount to at least $5,000 from employment, self-employment, maternal and parental benefits, or a combination of the above.

You must not be earning any employment or self-employment income for at least 14 consecutive days in the initial four-week period.

If you're a seasonal worker or your income amounts to $1,000 or less each month, you may also be eligible for the CERB.

Gather your documents

You'll need to have your Social Insurance Number (SIN) and postal code handy to verify your identity.

Figure out when to apply

To avoid overloading the system, the Canadian government is asking citizens to apply during staggered time slots.

cerb apply phone

Canada Revenue Agency recommends you apply for CERB on the date corresponding to your birth  month.

You'll need to reapply for the CERB every four weeks.

Call the automated toll-free phone line

Call 1-800-959-2019 or 1-800-959-2041.

You'll be asked to select either English or French. You will then be prompted to enter your information, and to declare that you qualify for the benefit.

The CRA will issue payments by direct deposit or cheque, based on the payment method that the agency has on file for you.

Canadians that are eligible for the benefit can expect to receive payment in three business days if they opted for direct deposit, and 10 business days if they opted for a cheque.

Lead photo by

Chase Chappell


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