disney plus canada

Disney Plus is now available in Canada and people are already complaining about it

Disney's brand new streaming service Disney+ (or, Disney Plus) just launched in Canada, the U.S. and the Netherlands today, and not even a little Disney magic could make things go as smoothly as hoped.

It seems that a number of users who have been eager to try the service for months found themselves unable to access it.

Customers had technical issues connecting on specific devices — namely, Androids and PS4 systems — and trouble creating and logging into accounts.

Some users also encountered notices that they weren't in a region where the service was offered, and others faced an all-around laggy and dysfunctional interface.

Many took to social media to seek help (or just complain) about persistent error messages.

The $8.99 per month/$89.99 CAD per year service has been marketed as something for kids and adults alike, with offerings that range from childhood classics characteristic of the Disney brand to films and franchises it picked up in a number of strategic acquisitions, such as the Star Wars movies and a select library from 20th Century Fox.

It also offers content from National Geographic, Marvel and Pixar, and originals like the highly anticipated Star Wars spin-off show, The Mandalorian. It is supposed to be able to function through a dedicated app on any mobile device or connected TV.

Disney+ tweeted just before noon today that demand had far exceeded the company's expectations and that it was "working quickly to resolve any issues," but it seems that hours after the launch, many viewers are still encountering technical difficulties.

Lead photo by

Disney Plus

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